Privacy Policy
Red Panda establishes as a fundamental principle the respect and protection of the privacy of its visitors and customers. While browsing our website, we do not collect data that would allow your direct personal identification involuntarily. If you choose to become a customer and provide personal information for logistical purposes, we ensure that this data will be processed exclusively to enable support and efficiency in your interaction with our platform.
Visitors - What do we collect?
When accessing our website, the server automatically records basic technical information of an aggregate nature. Cookies are used, which consist of small data files stored on your device, necessary for maintaining the active session, shopping cart management and forum authentication. The processing of this information aims solely at optimizing the browsing experience.
Members - What do we collect?
When registering on our platform, we collect data necessary for the management and security of your account, specifically the email address, username and access credentials (password). If the user uses our direct communication channels, the name, email, subject and message content will be processed, ensuring traceability and adequate service.
Customers - What do we collect?
For the completion of commercial transactions, we collect operational data, such as the registered delivery address, the recipient's name and contact number. It is important to note that Red Panda does not collect or store sensitive payment data, such as credit card numbers or verification codes (CVV).
Who do we share your data with?
Red Panda limits access to registered data strictly to internal and operational purposes. We do not sell personal information or share it with third parties for advertising purposes, restricting sharing only to partners indispensable for the execution of the service and product delivery.
Logistics and Shipping
To enable delivery, the recipient's name and destination address are shared with postal service companies and partner carriers. This procedure is necessary for the execution of the transport contract and allows the customer to officially track the shipment.
Payment Processing
For the purpose of processing the financial transaction, essential identification data — name, address and email — are shared with Red Panda's payment service providers. This sharing is a technical requirement for transaction validation and security assurance.